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COVID-19

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NOTICE ON SHIPPING DELAYS:

While we are able to accept orders on our website, some shipments may be delayed.

Some of our vendor's warehouses have been temporarily closed down during this National Health Emergency and are experiencing a two week delay in shipping out products.

Orders shipped out of our five local warehouses are taking appropriate, preventative measures to protect the health and well-being of our customers, and of our warehouse associates who will be packing up the orders. At this time orders fulfilled by our warehouses are still shipping within 1-2 business days of processing.

We will monitor this situation closely and update our website as needed, as this may change on a daily basis

We appreciate your patience and understanding in this matter

PLEASE NOTE: Due to an increased volume of phone calls we are receiving, we encourage you to contact us by email at sales@familyfootwearcenter.com with any questions you may have regarding your order or possible shipping delays.

 

A LETTER TO OUR CUSTOMERS

Protecting the health and safety of our customers, employees, friends and families is our top priority. We understand the evolving spread of the Coronavirus (COVID-19) in the United States has caused great concern for the well-being of our patrons

We here at Family Footwear Center are closely monitoring developments and following guidelines from the Center of Disease Control and the World Health Organization

Our stores are equipped with anti-viral cleaning supplies and our associates are advised to follow hygienic safety protocols, in an effort to mitigate potential spread of any illness.

Employees are regularly washing their hands and advised to stay home if not feeling well. Our team is being extra vigilant in disinfecting counter tops, pin pads, pens, door handles, and all commonly touched surfaces.

We value our long-standing relationships with our loyal customers. Please know we still look forward to servicing your footwear needs and providing you and your families with comfortable, supportive footwear.

Please reach out to us at 
sales@familyfootwearcenter.com
with any additional questions or concerns.

Sincerely,
Family Footwear Center